Shannon's Twisted Steel Garage

Shannon's Twisted Steel Garage is "a family-owned auto repair shop and NAPA AutoCare Center" based in Sevierville, Tennessee. You can bring your RV to the shop at 1872 Newport Hwy. It also offers "mobile mechanic service" in Sevierville, Gatlinburg, Pigeon Forge and surrounding areas, but ask whether that reaches an RV at a campground or driveway before you count on it.

The shop puts its RV claim plainly: "we're the only local shop that performs RV chassis repair." A chassis carries the engine, transmission, brakes and suspension, so this is different work from fixing a fridge or a slide-out. It also lists diesel engine repair, and its facility handles motorhomes, RVs, tractor trailers and school and tour buses. Its car services include brakes, suspension, oil changes and wheel alignment. A/C repair is listed with the car services, so ask whether it covers an RV's air conditioner.

No hourly rate, trip fee, diagnostic fee or hours are published online. The shop asks you to call (865) 292-5879 for quotes and scheduling, so ask about the trip fee on that first call. Its 24/7 Emergency Roadside Assistance is listed, but RVs are not mentioned with it.

The shop is "owned by a Master Certified Medium & Heavy-Duty Truck Technician," and its team includes "ASE-certified technicians." ASE is a national certification that technicians earn by passing exams, so it is a credential you can ask about by name. The owner "carries over two decades of experience." The warranty "covers qualifying services for 24-months/24,000 miles," but it is written for auto repair, so ask whether it applies to RV chassis work. Google rates the shop 4.9 stars from 198 reviews.

This is a good fit for an owner around Sevierville, Gatlinburg or Pigeon Forge with a motorhome that needs chassis or diesel engine work and wants the trip fee before booking. It is less of a fit for a traveler who needs an RV's living systems fixed at a campground, since no RV mobile work is listed.